FAQ
Kreativeda - A range of functional, clean, and effective supplements that supports sustainable health and lifestyle transformation. Feel free to connect with us for any kind of queries..
Ordering & Shipping
How long will it take to receive my order?
We usually ship within 24–48 hours. Delivery takes 3–7 working days depending on your location.
Do you offer COD (Cash on Delivery)?
Yes, we offer Cash on Delivery for most locations across India.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking link via SMS/email/WhatsApp.
Do you offer international shipping?
Not at the moment. We're currently delivering only within India.
Product Use & Dosage
When should I take the supplements?
- Whey + Collagen / Plant Protein: Post-workout or between meals
- Biotin Gummies: After meals, 1–2 per day
- Collagen Powder: Anytime in the day, mixed with water
- Lung & Liver Detox: 1 capsule after breakfast and 1 after dinner
Are your supplements safe for daily use?
Yes! All our products are made with, clean, and FSSAI-approved ingredients.
Ingredients & Quality
Are your products vegetarian or vegan?
- Biotin Gummies, Detox Capsules, Plant Protein – 100% vegetarian
- Whey + Collagen, Marine Collagen – Non-vegetarian (chicken sourced collagen)
- Plant Protein Complex – 100% vegan
Do your products contain added sugar or preservatives?
No. All our products are free from added sugar, artificial preservatives, gluten, and trans fats.
Are your protein powders suitable for weight loss?
Yes! Our plant protein complex is designed to support lean muscle, fat metabolism, and post workout recovery.
Returns, Payments & Safety
Can I return a product if I don’t like it?
Due to hygiene reasons, we currently don’t offer returns on opened products. If your order is damaged or incorrect, please contact us within 48 hours of delivery.
Are your products approved and safe?
Yes, all Kreativeda products are manufactured in FSSAI-approved facilities under strict quality standards.
How can I get in touch with your team?
You can message us directly on WhatsApp or email us at support@kreativeda.com.